Terms & Conditions

Last updated: 12 August 2026

These terms govern your use of SaleOn POS. By activating a licence and using the software, you agree to them.

The software is provided by SaleOn POS ("we", "us"), Pakistan. "You" means the business that licenses it.

1. What you are getting

A licence to run SaleOn POS in your shop for as long as your subscription is paid. You are not buying the software itself and do not own a copy of it.

• Local — the software and your shop's database run on your own computer.
• Cloud — your shop's data is held on our servers.

2. Your licence, and the machine it runs on

A licence is issued to your business and bound to the computer it is activated on. Moving it to a different machine, or a different shop, needs our involvement — the software will refuse a licence it does not recognise.

You may not copy the software, share your licence key with another business, resell it, or attempt to work around the licence check.

3. Subscription, payment, and what happens if it lapses

The licence runs for the period you have paid for. If it is not renewed the software does not stop dead:

• It first enters a view-only period — you can still read your records and reports, but cannot ring up new sales.
• After that period it locks, and shows what to do to restore it.

We may suspend an account for non-payment or for a breach of these terms. We will tell you first, except where the breach requires immediate action.

4. Your data belongs to you

Everything you put into SaleOn POS — products, prices, sales, customers, staff records and figures — is yours. We claim no ownership and use it only to run and support the software. The Privacy Policy sets out exactly what we hold and when.

5. What you are responsible for

• The accuracy of what you enter. The software records what it is told. Prices, tax rates, stock counts and customer balances are yours to get right.
• Your tax affairs. Where you print tax invoices, you remain responsible for your registration, your rates and the accuracy of what you issue. We provide the tool, not tax advice.
• Access to your till. Give each member of staff their own account and only the permissions they need. Remove accounts when people leave. Do not share passwords or unlock PINs.
• Your own computer. On a Local installation the machine, its power, its network and its physical safety are yours to look after.
• Keeping your own copies. See section 6.

6. Backups

Cloud Backup is an optional paid add-on. When switched on, your computer encrypts a copy of its database and sends it to us, and we keep the two most recent copies.

Restoring a backup replaces your current database entirely; anything recorded since that copy was taken will be gone. We will not perform a restore without a clear instruction from you.

7. Support, and the limits on it

Support is provided by chat inside the software, by email and by phone during our working hours.

Our staff can propose a correction to your settings or records. On a Local shop we cannot apply it ourselves: the change is shown at your till and written only if someone there approves it. Selling, the cash drawer and shifts can never be changed by support at all. On a Cloud shop, changes we make on your instruction take effect directly.

We will not ask you for your password. Do not send passwords or card details in a support message.

8. Payments taken in your shop

SaleOn POS records how a customer paid — cash, card, bank transfer, credit (udhaar) or a split. It does not process payments and contains no payment gateway. Card payments happen on your own machine under your own arrangement with your bank or processor. We are not a party to them and have no responsibility for them.

9. Availability

A Local installation keeps working without internet, including selling — sales made offline are held on the device and sync when the connection returns. Licence renewal, Cloud Backup and support do need a connection. A Cloud installation needs a working connection to be used at all.

We aim to keep our services available but do not promise uninterrupted service. Maintenance, provider outages and events outside our control can interrupt it.

10. Warranties

We provide the software with reasonable skill and care, and will put right faults that are our responsibility. Beyond that, and to the extent the law allows, the software is provided as it is: we do not warrant it will be free of every error, nor that it will suit a particular purpose you have in mind without telling us about it first.

11. Limits on what we are liable for

To the extent the law allows:

• We are not liable for lost profits, lost sales or loss of goodwill.
• We are not liable for loss of data where you had not bought Cloud Backup, or where the loss is of records created after the most recent copy.
• We are not liable for tax penalties or assessments arising from what you entered or issued.
• Our total liability in any twelve-month period is limited to the fees you paid us in that period.

Nothing here limits liability that cannot lawfully be limited — including for death or personal injury caused by negligence, or for fraud.

12. Ending the agreement

You may stop using the software at any time. Fees already paid are not refundable for the remainder of a period unless we have agreed otherwise in writing.

We may end the agreement if you breach these terms and do not put it right after we have asked you to.

• Local: your data stays on your computer. The software stops working; the data does not disappear.
• Cloud: ask us for an export before you go. We keep your data for a reasonable period and then delete it.

13. Changes

We improve the software continually and features may change. We will not remove something you depend on without telling you.

If we change these terms we will update this page and the date at the top. Material changes will be told to you directly, and continuing to use the software after that means you accept them.

14. Governing law

These terms are governed by the laws of Pakistan, and disputes are subject to the courts of Pakistan.

We would much rather sort a problem out by talking to you first — please contact us before doing anything else.

15. Contact